Virtual Receptionist for Service Businesses
Live call handling solutions for businesses.
Real people. Real conversations. Total coverage. We manage your frontline by qualifying every lead and securing every opportunity, keeping your pipeline active 24 hours a day, 7 days a week.
Talk to Our TeamCore Problems
Businesses lose thousands every month to missed calls.
Missed Calls = Lost Revenue
When someone has a burst pipe, a leaking roof, or needs urgent legal or financial advice, they call the first business they find. If no one picks up, they move on. Every missed call is revenue that goes to your competitor.
Our Solutions
Everything your front desk should be — without the overhead.
Live Call Answering
Our trained receptionists answer every call with your company name, collect caller details, qualify the lead, and dispatch it to your team — all in real time.
Appointment Booking
We integrate with your scheduling software to book appointments on the spot. No back-and-forth, no callbacks needed. Your caller gets a confirmed time before they hang up.
Call Summaries & Routing
Every call is logged with a detailed summary, priority level, and routed to the right person on your team — whether it's a sales lead, service request, or emergency dispatch.
24/7 Coverage
Nights, weekends, holidays, storm surges — we're always answering. Your customers get a live person every time they call, no matter when disaster strikes.
Our Approach
People first. Technology second.
At Aegis Virtual, our craft is managing exceptional human receptionists — real people who understand your business, build rapport with your callers, and represent your brand the way you would.
Live Human Receptionists
Trained professionals who answer in your company's voice, qualify leads with judgment, and handle nuance no script can capture. This is the heart of what we do.
AI Voice Chat
For clients who want it, we can layer in AI voice chat as a complement — handling overflow or after-hours triage. Just ask, and we'll tailor a hybrid solution to your needs.
Our Process
Up and running in days, not months.
Discovery Call
We learn how your business operates — your services, service area, team structure, and how you want calls handled. No cookie-cutter scripts.
Custom Call Scripts
We build custom call scripts for each service line — whether it's an emergency water extraction call, a routine AC tune-up booking, or an intake for a new legal client.
System Integration
We connect to your CRM, scheduling tools, and dispatch software so leads flow directly into your existing workflow. No extra steps for your team.
Go Live
Your dedicated receptionist team starts answering calls under your company name. We monitor quality, track metrics, and refine the process continuously.
Industries We Serve
Built for the businesses that can't afford to miss a call.
Trades & Home Services
Emergency calls don't wait for office hours. We answer 24/7 and dispatch your crew fast.
Professional Services
Screen inquiries, capture details, and book consultations so your team stays focused on billable work.
Wholesale & Retail
Handle order inquiries, account questions, and customer support without growing your front desk.
Transportation & Logistics
Coordinate dispatch, capture booking requests, and keep drivers and customers connected around the clock.
Revenue Calculator
The "Missed Call" Calculator
See how much revenue you could be leaving on the table every month.
Invest in Growth
Plans That Pay for Themselves
Save up to 70% vs. in-house staff. Starting at $249/month, less than the cost of one lost customer. Dynamic billing adjusts automatically based on your usage.
Solo Essential
Complete coverage for solo operators
$249/mo
- 60 min/month
- M-F Hours
- $2.20/min overage
Small Firm Standard
Most popular for growing firms
$549/mo
- 240 min/month
- 24/7 Coverage
- $2.20/min overage
Full Coverage
Full coverage for established companies
$1,099/mo
- 600 min/month
- 24/7 Coverage
- $2.20/min overage
Frequently Asked Questions
Got questions? We've got answers.
Stop losing jobs to missed calls.
Let's talk about how Aegis Virtual can keep your phones covered and your schedule full.